Introduction:The Dojo is committed to protecting the privacy of our customers in compliance with Republic Act No. 10173 or the Data Privacy Act of 2012. This privacy policy outlines how we collect, use, and protect the personal information that you provide to us through our customer feedback form
Information We Collect: We collect personal information from you when you use our customer feedback form to submit feedback. This information may include, but is not limited to: your name, contact information (such as phone number and email address), and feedback details. We will only collect personal information that is necessary for the fulfilment of the purpose for which it was intended and with your consent.
Use of Information: We use the personal information that we collect from you to process your feedback. We will only use your personal information for the purpose for which it was collected and will not use it for any other purpose without your consent.
Sharing of Information: We do not share your personal information with third parties without your consent, except as required by law or as necessary to improve our services based on feedback. We may share your information with service providers who assist us in analyzing feedback, but these third parties are bound by strict confidentiality agreements and are prohibited from using your information for any other purpose. We will also ensure that any third party that we share your personal information with is compliant with Republic Act No. 10173 or the Data Privacy Act of 2012.
Security: We take reasonable measures to protect the personal information that we collect from you, including using industry-standard encryption methods to transmit and store your information. We will also implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or method of electronic storage is completely secure.
Retention: We will retain your personal information for as long as necessary to analyze feedback and improve our services, and as required by law. Once your personal information is no longer needed, we will securely delete it.
Your Rights:You have the right to access, correct, and request the deletion of your personal information. You can contact us to exercise these rights or to ask any questions about this privacy policy.
Changes to this Privacy Policy: We may update this privacy policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any changes by posting the updated policy on our website.
Contact Information: If you have any questions or concerns about this privacy policy or our data privacy practices, you may contact any of our branches. We will also provide a Data Protection Officer (DPO) contact information if required by the law.
By using our customer feedback form, you consent to the collection, use, and sharing of your personal information in accordance with this privacy policy. If you do not agree with the terms of this policy, please do not use our customer feedback form.
TThis policy is compliant with the Republic Act No. 10173 or the Data Privacy Act of 2012 and any other relevant laws, rules, and regulations.
